VSECU Opens Two New Branch Offices

VSECU’s Waterbury Branch Office has opened its doors for business at our new location at 27 South Main Street.

Since September, the branch office has operated out of a temporary mobile unit on Railroad Street when Tropical Storm Irene badly damaged the state office complex, where our VSECU office had been located for 30 years. VSECU had already begun construction on the new branch when Irene struck Waterbury, and though the new site was affected by flooding, construction resumed as planned.

In our new location, the branch features a 24/7 ATM and convenient access in Waterbury’s central business area. We are also excited to introduce our new personal teller service! This new customer service experience centralizes the teller service so that more Vermonters can access live personalized teller service while the teller is actually located in the main office of VSECU in Montpelier. This new service mirrors the traditional experience of branch teller transaction while offering greater technology capabilities. On-site consultants will assist members with new accounts, loans and other VSECU services.

Hours of operation are 8:00 a.m.-5:00 p.m. on Monday, Tuesday, Thursday, and Friday and 9:00 a.m.-5:00 p.m. on Wednesday.

A grand opening and open house is planned for February.

VSECU has Opened Our First Office in Southern Vermont in Brattleboro

VSECU has chosen Brattleboro for its first branch office in southern Vermont and opened its doors for business on Jan. 12, 2012, in the Price Chopper Plaza at 499 Canal Street.

For years, VSECU members in southern Vermont have conducted their business with VSECU by mail, telephone and online via the internet, but the new office will give them the opportunity to chat in person with a VSECU member service consultant. In its convenient location in the Price Chopper Plaza, the office will offer a full range of financial products and services, including a 24/7 ATM, to Brattleboro and surrounding communities.

While members will be able to meet with consultants who can assist with opening new accounts, loans and other credit union services in the branch office, VSECU will introduce its new personal teller service. This new customer service experience centralizes the teller service so that more Vermonters can access live personalized teller service while the teller is actually located in the main office of VSECU in Montpelier. This new service mirrors the traditional experience of branch teller transaction while offering greater technology capabilities.

Hours of operation will be 9:00 a.m.- 5:00 p.m. on Monday through Friday.

A grand opening and open house is planned for February.