A Better Way to Bank Online or on Mobile

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It’s Here—Your IMPROVED Digital Banking experience!

After months of planning, work, and testing our Digital Banking upgrade is live. You’ll love the new look and feel and you’ll enjoy having greater control over all your accounts within one, convenient platform. The upgrade combined all the great features of Online Banking, Mobile Banking, Credit Card Online and the VSECU cards app to bring you a more modern, integrated Digital Banking experience.

If you’re an existing user, scroll down or click the orange button below to learn how to access your accounts with the upgraded features. If you’re new to Digital Banking, click the green button below to get started.

For existing users
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HOW TO ACCESS YOUR ACCOUNTS WITH OUR LATEST FEATURES AS AN EXISTING USER

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WEBSITE

If you have previously accessed Online Banking by bookmarking the URL myaccounts.vsecu.com, you’ll need to update your bookmark to online.vsecu.com or bookmark the new page. Click here to see how to create or edit bookmarks in any web browser.

Before trying to access your account using the login box on your computer, make sure to clear your browser cache. If you don’t know how to do this, click here for instructions.

During your first login, you’ll be asked to verify your identity. These one-time questions allow us to keep your data private and secure.

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ANDROID

Android users will need to download a new app at this link. If you already downloaded the new app on Wednesday, October 14, and are experiencing technical difficulties, please make sure you are running the latest version by visiting the Google Play store.

During your first login, you’ll be asked to verify your identity. These one-time questions allow us to keep your data private and secure.

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APPLE

Your iPhone should automatically update the latest version of the VSECU app. If you receive an error when launching it, you may not have the latest version. To get the latest version, ensure your iPhone is plugged into power with it’s screen off and connected to WiFi for a few hours, or you can click this URL to get the latest version.

During your first login, you’ll be asked to verify your identity. These one-time questions allow us to keep your data private and secure.

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USER GUIDES

Not sure how to do something in Digital Banking? We’ve got you covered. Our user guide offers step-by-step instructions to help you get up to speed fast. Simply download the guide and click on the appropriate link in the Table of Contents to find the instructions you need.

Download digital banking user guide cta Download digital banking business user guide cta



UPGRADED FEATURES AND FUNCTIONALITY

New Look and Feel

NEW LOOK & FEEL

The fresh, modern design offers an enhanced experience that is the same whether you’re using Digital Banking online or with the mobile app.

Personalized Dashboard

PERSONALIZED DASHBOARD

With the new dashboard, you’re in control. Set your profile picture, organize your accounts, display only what you need, and more.

Card Controls

CARD CONTROLS

Wish you could control your cards within Online and Mobile Banking? With the upgrade, you’ll have access to all your cards in one integrated platform.

Goal Setting

GOAL SETTINGS

Set and track your savings goals to keep you on course for your next vacation, home upgrade, or another dream purchase.

Secure Support

SECURE SUPPORT

Got a question? You’ll have access to the FAQs or can reach out to support staff for answers through our convenient, secure messaging system.

Debit Card Payments

DEBIT CARD PAYMENTS

Want to pay your VSECU loans with a debit card from another financial institution? With this upgrade, you can!



BENEFITS FOR BUSINESS MEMBERS

If you’re a VBiz member, get ready for a whole new digital experience. With this upgrade, you will enjoy the convenience of a modern and fully integrated Digital Banking experience.

NEW Business Mobile Access

BUSINESS MOBILE ACCESS

Business members now have access to Digital Banking on our mobile app, and all features and functionality, including Mobile Deposit Capture.

Card Controls

CARD CONTROLS

Control all your cards within one platform—view card activity, request and activate new cards, set alerts, turn cards on and off, set travel notifications, and more.

Sub-user Permissions

SUB-USER PERMISSIONS

You’ll have more flexibility than ever to determine which permissions to assign each sub-user on your account.*

*Note: If you currently have sub-users set up on your account, you will need to reenter their information and set permissions to allow them access when the upgrade is complete.



PREPARE FOR A SMOOTH TRANSITION

We have been working diligently so you can start using the new platform this fall. In the meantime, you can prepare yourself by becoming acquainted with a few changes you can expect and some actions you can take after the platform goes live to ensure a smooth transition.

The Upgrade: What’s Changing: How to Prepare:
App Consolidation You’ll now access all your accounts with one app. If you are an Android user, you will need to download the new VSECU app after the upgrade. Apple users can simply update their VSECU app to get the upgrade.
Card Alerts and Controls With everything in the one platform, we are sunsetting the VSECU Cards app and Credit Card Online. Your card alerts and controls will not transfer to the new platform. After the new platform goes live, you will need to set up controls and alerts.
Internet Explorer (IE) The IE browser does not support the new Digital Banking platform. You will be prompted to upgrade to the Edge browser if you currently use IE.
QuickBooks & Quicken The only thing that is changing is the platform. You’ll still enjoy a fully integrated experience with your QuickBooks and/or Quicken account(s) once you’ve take a few simple steps. Use these easy-to-use guides to help you modify your QuickBooks and Quicken settings to ensure the smooth transition of your data to the upgraded Digital Banking platform.
Credit Card Online Credit Card Online will be fully integrated with Digital Banking, allowing you to control and make payments to your cards in one simple platform. If you have automatic or future-dated payments scheduled for your VSECU credit card, you will have to reestablish them within Digital Banking. Your payments will continue to be made, whether you take this step or not, because they will be saved on a separate platform. However, you will not be able to see them within the Digital Banking platform or make changes to them. Reestablishing these payments will allow you to see and control those payments again.