Member Help

Quick help

  • Vehicle

    I'm traveling and can't access online banking

    Call 1-800-371-5162. We will verify your identity and help you access your accounts.

  • Credit Card

    I need to report a lost or stolen card

    To report your missing card and request a replacement, call 1-800-371-5162, or log into your Digital Banking account.

  • Shield

    I'm worried about fraudulent activity

    If you are afraid that your financial information at VSECU has been compromised, please call us immediately at 1-800-371-5162.

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