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Electronic Disclosure and Electronic Signature Agreement

Effective: November 26, 2014

The Electronic Signatures in Global and National Commerce Act (ESIGN) requires your approval before we can provide services to you electronically. Please read this Electronic Records Disclosure and Agreement carefully and save or print a copy for your records.

Terms: The terms of this Agreement are in addition to the terms of any deposit or loan account agreements you have with us, including but not limited to the: a) Membership and Account Agreement; b) Truth-in-Savings Disclosures, Funds Availability Policy, Privacy Notice; Electronic Fund Transfers Agreement and Disclosures; or c) Loan Agreements and Disclosures (collectively referred to as “Account Disclosures”).

This Disclosure and Agreement (“Agreement”) is the contract which covers your and our rights and responsibilities concerning the service offered to you by VSECU. The service permits you to electronically open a deposit account online, initiate account transactions online, communicate with, and electronically receive disclosures, documents, and records regarding your account(s) with VSECU. In this Agreement, the words “you,” “your,” and “yours” mean those who request and use the service, including any joint owners or any person authorized to use your services. The words “we,” “us,” and “our” mean VSECU. The words “document”, or “documents” refer to the following collectively: Account Disclosures and agreements, including change of terms notices; loan bills and statements; deposit statements; certificate maturity notices; non-sufficient funds (NSF)/overdraft notices; excessive transaction notices; address notices; delinquency notices; rate change notices; notices of annual and special meetings; tax reporting information; or any other agreement, disclosure, notice, or document VSECU would otherwise send via paper now or in the future. By using the service, each of you, jointly and severally, agree to the terms and conditions of this Agreement, and any amendments.

Electronic Signature (e-Signature): You consent and agree that your use of a key pad, mouse or other device to select an item, button, icon or similar act/action while using any electronic service we offer; or in accessing or making any transactions regarding any document, agreement, acknowledgement, consent, term, disclosure, or condition constitutes your signature, acceptance and agreement as if actually signed by you in writing. Further, you agree that no certification authority or other third party verification is necessary to validate your electronic signature; and that the lack of such certification or third party verification will not in any way affect the enforceability of your signature or resulting contract between you and VSECU. You understand and agree that your eSignature executed in conjunction with the electronic submission of your application will be legally binding and such transaction will be considered authorized by you.

Your Consent is Required: By enrolling, you are agreeing to receive documents described above under “Terms” electronically. You also agree to receive an e-mail with a link to enroll for electronic statements (eStatements) for any account(s) you have with us where you are the primary tax owner.

Note: You will receive an e-mail containing a link to enroll for eStatements within two (2) business days of accepting this Agreement. If you do not respond to the e-mail, you will receive up to two follow-up e-mails. To enroll in eStatements, use the link provided in the e-mail. If you do not wish to receive eStatements, disregard the e-mails and paper statements will be sent to you.

System Requirements: To receive the applicable disclosures and statements electronically you will need:

  • An active e-mail account.
  • A personal computer or other device which is capable of accessing the Internet.
  • An active Internet Service Provider.
  • An Internet Web Browser with capabilities to support a minimum 128-bit encryption. An “A-Class Browser Support Chart” can be found at http://yuilibrary.com/yui/environments.
  • Pop-up blockers disabled, or disabled for our sites (document and inactivity warnings occur via pop-ups).
  • A printer or other device capable of printing and/or retaining agreements and documents.
  • Software which permits you to receive and access Portable Document Format (PDF) files, such as Adobe Acrobat Reader® (you will need one of the last three versions.) Adobe Acrobat is free software available at www.adobe.com.

System Requirements to Retain Disclosures: To retain documents for your records, your system must have the ability to either download to your hard drive or print PDF files.

Requesting Paper Copies of Disclosures: If, after consenting to receive documents electronically you would like paper copies of the documents, you can print them from our website, or contact us using one of the methods under “Contact Information” below to request copies. Refer to the Truth-in-Savings Disclosures for fees for copies of statements or other documents.

Withdrawing Consent for Electronic Documents: If you would like to withdraw your consent to receive future documents electronically, contact us using one of the methods under “Contact Information” below. If you withdraw your consent to receive documents electronically, the electronic service you are using will become unavailable to you; and your consent will not affect the validity or enforceability of prior electronic documents you received.

Contact Information: If you need to contact us, use one of the following methods:

  • E-mail: You can contact us by secure e-mail through the Messages function within Online Banking, or at info@vsecu.com (not a secure e-mail). Any messages containing personal or confidential account information will be sent to the e-mail address you provide.
  • Telephone: 802/800 371-5162 to speak to a Member Service Consultant
  • Postal mail: VSECU, Attn: e-Branch Services, One Bailey Avenue, PO Box 67, Montpelier, VT 05601-0067

Updating Your Personal Information: You are responsible for keeping your e-mail address updated. You should keep us informed of any changes in your telephone number, mailing address, or e-mail address by contacting us using one of the methods listed under “Contact Information” above.