Last updated: November 6, 2023
For members and visitors to this Site, we will use and share any information that we collect from or about you in accordance with our Privacy Notice, which provides certain choices with respect to the use and sharing of your personal information. By using the Site, you agree to the terms and conditions of this Policy.
Information We Collect
In general, we collect and process personal information necessary for ordinary business purposes or to provide you with information on our products, services, or special offers.
- If you apply for, inquire about, or obtain a service or product from us, we collect a range of identifiable personal information based on the particular product and circumstances, that may include your name, address, contact information, Social Security number, driver’s license number, financial and account information. This information is necessary for us to provide services or products you requested or to take steps to enroll you in those services or products, for us to comply with a legal obligation, or to carry out related business and operational activities.
- If you provide your email address to us or otherwise request or agree to receive electronic communications from us, we may collect your name, email address, phone number, or physical address. This information is necessary to send you the communications and information you have requested.
- If you use our Digital Banking services and choose to “register” your device in order to facilitate authentication for future visits, we collect certain information about that device such as its serial number and other unique characteristics so that we can definitively recognize the device during future accesses of the Digital Banking service.
- If you interact with us through our mobile app, we may request additional information to improve your experience and to help prevent fraudulent use of our services. We may request geolocation information and use it to help you locate the nearest branch and/or ATM. We may request access to biometric data (such as fingerprint data) and use it to secure access to the mobile app. We may request access to camera images and use it for remote deposit capture. You may choose not to allow the mobile app to access such data but doing so will disable features that require that data to be fully functional. You can change mobile app permissions at any time in your device settings.
Information We Disclose About You
The Credit Union will only share nonpublic personal information to administer the products and services the Credit Union provides when required to do so by law, or when the Credit Union partners with other businesses to offer a broader array of products and services under an agreement with strict privacy protections. The Credit Union does not and will not sell your personal information. Please see our for information on how personal information may be shared and how you may be able to limit certain types of sharing.
Short Code Privacy
By opting in to receive Short Message Service (SMS) messages through Digital Banking, you agree to receive automated text messages from us on the mobile phone number that you provide from our dedicated short code program. You can opt out by responding to any message with the word “STOP” (do not include the quotation marks). Data obtained through the short code program will not be shared with any third parties for their marketing reasons/ purposes. Message and data rates may apply. Please see our Privacy Notice for information on how personal information may be shared and how you may be able to limit certain types of sharing.
Linking to Third Parties
Protecting Children’s Privacy
The Site is not intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under 13 without parental consent. For details about the Children’s Online Privacy Protection Act (COPPA), visit the Federal Trade Commission website.
We use reasonable physical, electronic, and procedural safeguards that comply with federal standards to protect and limit access to personal information. This includes device safeguards and secured files and buildings. Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your Social Security number) to us.
Changes to this Policy